Privacy Policy

1. Introduction

Vakto ('we', 'us', 'our') is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or use our services. Please read this policy carefully. By accessing or using our services, you acknowledge that you have read and understood this policy.

2. Information We Collect

• —Identity data: full name, date of birth, nationality, government-issued identification.
• —Contact data: email address, telephone number, postal address.
• —Financial data: bank account details, payment card information, transaction history.
• —Technical data: IP address, browser type and version, time zone, operating system, device identifiers.
• —Usage data: information about how you use our website and services, including pages visited, links clicked, and time spent.
• —Marketing preferences: your preferences for receiving communications from us.

3. How We Use Your Information

• —To provide and manage your trading account and related services.
• —To verify your identity and comply with our Know Your Customer (KYC) obligations.
• —To process transactions and manage payments, fees, and charges.
• —To comply with legal, regulatory, and anti-money laundering obligations.
• —To detect, investigate, and prevent fraudulent transactions and other illegal activity.
• —To communicate with you about your account, transactions, and service updates.
• —To personalise your experience and improve our services.

4. Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your information with: (i) our service providers and data processors who act on our behalf; (ii) financial institutions and payment processors required to process your transactions; (iii) regulatory and law enforcement authorities as required by applicable law; (iv) professional advisors including lawyers, auditors, and insurers; and (v) third parties in connection with a merger, acquisition, or sale of assets, subject to appropriate confidentiality protections.

5. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting requirements. For client data, we typically retain information for a minimum of 5 years following the termination of our business relationship, in accordance with applicable financial services regulations.

6. Your Rights

• —Right of access: you may request a copy of the personal data we hold about you.
• —Right to rectification: you may request correction of inaccurate or incomplete data.
• —Right to erasure: you may request deletion of your data where there is no compelling reason for continued processing.
• —Right to restriction: you may request that we limit the processing of your data in certain circumstances.
• —Right to data portability: you may request transfer of your data to a third party in a structured format.
• —Right to object: you may object to processing of your data for direct marketing purposes.

7. Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and personalise content. You may control cookie settings through your browser preferences. Please refer to our Cookie Policy for detailed information on the types of cookies we use and how to manage them.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include 256-bit SSL encryption, secure server infrastructure, access controls, and regular security assessments. However, no internet transmission is entirely secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. We have no control over the content or privacy practices of those sites and are not responsible for their privacy policies. We encourage you to read the privacy policy of any website you visit.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable legal requirements. We will notify you of material changes by posting the revised policy on our website and, where appropriate, by email. Your continued use of our services after any changes constitutes acceptance of the revised policy.

11. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer at: privacy@vakto.com | VAKTO LTD., Ground Floor, The Sotheby Building, Rodney Village, Rodney Bay, Gros-Islet, Saint Lucia.